Recruitmentproblems and growing violence against staff put HR under pressureHRin front line in war on NHS staff violenceHealthand social services HR managers are facing a rising tide of violence againsttheir staff according to worrying new research released this week.Asurvey of 45 NHS trusts has revealed that the number of violent and aggressiveincidents directed at health service employees increased by more than a fifthin the year to April 2000.Lastweek a new national action plan was announced to reduce violence and abuseagainst social care workers by at least 25 per cent by March 2005.Statisticsshow that a third of social care staff have been physically attacked andthree-quarters verbally abused in their current jobs. Thesurvey of health service staff by Health Service Report, which was publishedyesterday by employment analyst IRS, shows there was an average of 511 violentincidents per trust.”Thisis a shocking finding. There is no doubt that many front-line NHS staffcontinue to face a serious risk of being physically assaulted and or verballyabused while serving the public,” said Adam Geldman, author of the report.GaryTheobald, head of personnel for the Basildon and Thurrock General Hospitals’NHS Trust, commented, “I think part of the problem is that people haveless respect for health service staff. There are a number of people who thinknothing at all of coming in and screaming at our staff and there are morepeople around prepared to throw a punch.”KeithJohnston, HR director for North Bristol NHS Trust, thinks part of the rise canbe attributed to better reporting of incidents.Byben willmott Howone trust cuts assaultsTheNorth Bristol NHS Trust has developed a number of measures to deal withviolence and aggression against its staff.Arisk assessment has been carried out throughout the trust and lighting is beingreviewed in pedestrian areas to ensure staff are safe.CCTVhas been installed in all car parks and some public areas and all the trust’sstaff are offered the use of attack alarms. The trust also employs securityguards who are on duty at all times and it is developing a policy on loneworking.Onlya fifth of trusts surveyed by Health Service Report say they will meet thefirst “zero tolerance” target of reducing incidents of workplaceviolence by 20 per cent by the April 2001 deadline. Previous Article Next Article NHS in crisisOn 30 Jan 2001 in Personnel Today Related posts:No related photos. Comments are closed.